‘Let me be the customer, please’
AT LEAST four six people were queuing – but the bank still had at least as many young staff standing around trying to exude self-importance…
Business
Taking off – with air passengers’ cash
GO online to book a flight – and, if you’re using an airline website, you’d think that most of what you were paying to…
Who pays for those tempting low prices?
ASDA, the TV advert says, would like to thank all those who have kept prices down. Really? A certain buying power may, yes, bring economies…
Small print is no credit to card companies
SMALL PRINT can be everything, especially where money is concerned. As a young man, I was profligate and ran up quite substantial debts. The experience…
Germans triumph as Dutch and French lose track as rail operators in England
THE Germans have beaten the Dutch to run local rail services across the North of England – while the French involvement in transpennine routes will…
Alive, alive-oh? Not if you’re vegetarian in Dublin
IF you’re vegetarian and you decide to go to Dublin, be prepared to starve; the capital of the Republic of Ireland and its citizens eat…
Managers mess up meter reading
READING gas and electricity meters shouldn’t be the most difficult task in the world to organize – until utilities managers get involved. A meter reader…
Managers mess up meter reading
READING gas and electricity meters shouldn’t be the most difficult task in the world to organize – until utilities managers get involved. A meter reader…
Bringing the organization into disrepute
SPORTS stars are accustomed to the concept of “bringing the game into disrepute”. If they commit a foul on the pitch or even behave badly…
Taking what’s offered
When deliveries are late, products do not work and frustration is turning to anger, some customers may still offer helpful suggestions – and websites can…