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Who does the shopping?

First posted: April 2001 Increasing problems of overweight among children and adolescents have found one apparent answer in the concept of ‘fat farms’, but questions…



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Taking what’s offered

When deliveries are late, products do not work and frustration is turning to anger, some customers may still offer helpful suggestions – and websites can…


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The power of inaccessability

Jargon – ‘technical terminology’ – is often the foundation of a profession’s social status and its political power. If ordinary mortals have to rely on…